ORDERING PRE-RELEASE ITEMS
You may pre-order items which are in our printed catalog or in our online webstore which are scheduled for later release. This is for your convenience, so you know you will be getting such new items as soon as they are released.
Pre-release items include a notice in the webstore listing "Description" of that item detailing the expected release date and a link to this page.
Please note that if you order pre-release items at the same time as you order other current items, the current items will be shipped immediately as a completed order and the pre-ordered item(s) will be treated as a separate order(s), shipped immediately upon release. If you order multiple pre-release items, they will each be treated as a separate order (unless they release on the same day or within a few days of each other), incurring normal shipping charges for the separate order(s).
If you order current and pre-release items together online, our order processors will separate the pre-release item(s) from the rest of the order here. This action will NOT be reflected online or in the e-mail acknowledgement that you receive. However, your credit card will be charged only the correct amount when each order ships.
Please note that sometimes expected release dates are delayed by the manufacturer, which, of course, is completely beyond our control. All information provided on our website is the most reliable information available and is updated whenever necessary.
If you have questions about this, please call 1-800-38-MUSIC during office hours, Monday-Friday, 8:30-5 p.m. ET. Pre-release orders may also be placed by phone or mail.
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